Quality Policy

of Express Translations Sp. z o.o.

 

High quality of services offered by us, along with top servicing standards, are the guarantee for meeting the Customers’ requirements and expectations.

 

Our goal is to:

 

satisfy the Customers’ needs and expectations, solidify and maintain a significant position at the translation market;

 

care for the company’s good image and provide services in an

ethical and competent manner;

 

initiate and carry out activities aimed at maintenance of a high level of provided services.

 

The planned quality results are accomplished by means of: 

- implementation and ongoing improvement of the efficiency of the quality management system compliant with the PN-EN ISO 9001: 2015 standard;

- care for high level of our employees’ qualifications;

- cooperation with suppliers based on partnership. 

 

Striving to improve quality is of vital importance for us and we are all committed to it. The Customers’ satisfaction is the measure of quality of our services.

 

All company employees are familiar with the Quality Policy and they fulfil the tasks resulting from it in a conscious manner.